Terms and Conditions lv66 – The Complete Platform User Guide

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and lv66 ("Platform" or "We") regarding the use of the lv66.st website and all related services, including the mobile app, games, and financial facilities provided.

By accessing, registering, or using any part of the lv66 platform, you confirm that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy, which is incorporated into this document by reference.

These Terms take effect from the date they are first published or updated, and apply to all lv66 platform users regardless of their geographic location, provided that use of the platform is permitted under the user's local laws.

2. Eligibility & Registration

To register and use lv66's services, you must meet the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration.
• Not subject to any court order or legal restriction prohibiting participation in online betting activities.
• Have full legal capacity to enter into a binding agreement.
• Use legitimate personal funds and not funds obtained through illegal means.
• Never previously suspended or banned from the lv66 platform.

Lv66 reserves the right to request identity verification (KYC) documents from users at any time to confirm their eligibility. Documents that may be required include a national ID, passport, bank statement, or proof of residential address. Failure to submit the requested documents within the specified timeframe may result in temporary suspension or closure of the account.

All information provided during the registration process must be accurate, complete, and up to date. Providing false or misleading information constitutes a serious breach of these Terms and may result in account closure and forfeiture of any existing balance.

3. User Account

Each individual is permitted to hold only one (1) active account at lv66. Owning multiple accounts is strictly prohibited and will result in the closure of all associated accounts and forfeiture of any balances and winnings.

You are fully responsible for:

• Ensure your username and account password are kept secure and not shared with any other party.
• All activity occurring under your account, whether carried out by you or by any other party who gains access due to your negligence.
• Notify lv66 immediately if you suspect your account has been accessed without authorization.
• Update your personal information if any changes occur, particularly your contact details and banking information.

Lv66 uses a two-factor authentication (2FA) system for an added layer of protection. We strongly recommend that users enable this feature via their account security settings. However, ultimate responsibility for account security remains with the user.

4. Deposit & Withdrawal

Lv66 supports a variety of secure and trusted local payment methods, including FPX, Maybank2U, CIMB Clicks, RHB Now, Public Bank, and digital wallets available in Malaysia. All transactions are processed using 256-bit SSL encryption to ensure the security of your financial data.

Deposit:

• Minimum and maximum deposit limits are subject to the thresholds set by each payment method and may change from time to time.
• Deposited funds may only be used for betting activities on the lv66 platform and cannot be transferred to other users.
• Lv66 does not charge any deposit processing fees; however, your bank or payment provider may apply their own charges.
• Successful deposits will be credited to your lv66 account within minutes of payment confirmation being received.

Withdrawal:

• Withdrawals may only be made to a bank account or digital wallet registered in the same name as the lv66 account holder.
• Lv66 aims to process all withdrawal requests within 3 to 15 minutes for major payment methods.
• Lv66 reserves the right to request additional identity verification before processing withdrawals that exceed certain limits as a standard security measure.
• Withdrawals may be delayed or rejected if suspicious activity is detected or the account is under review.
• Bonuses that have not met wagering requirements are not eligible for withdrawal until those requirements are fully fulfilled.

5. Bonuses & Promotions

Lv66 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses for new members, weekly cashback, special match promotions, and a loyalty programme for regular players. Each promotional offer is subject to specific terms stated alongside the respective promotion.

General terms applicable to all lv66 bonuses and promotions:

• Each player is entitled to receive the welcome bonus once only.
• Rollover requirements must be fully met before bonus funds can be withdrawn. The applicable rollover ratio will be clearly stated in each promotional offer.
• Lv66 reserves the right to cancel any bonus suspected of being obtained through improper means, including the use of multiple accounts or player collusion.
• Bonuses are non-transferable between accounts and hold no cash value until wagering requirements are met.
• Lv66 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice, even if the promotion is currently active.
• Using a VPN or other methods to access promotions not intended for the user's region is prohibited.

6. Wagering Rules

All bets placed on the lv66 platform are subject to the game rules set by lv66 and the relevant game providers. Players are responsible for understanding the rules of each game before participating.

• Bets that have been placed and confirmed cannot be cancelled or modified, except in cases of technical errors acknowledged by lv66.
• Lv66 reserves the right to void or modify any wager in the event of odds errors, technical issues, or exceptional circumstances that affect the integrity of the game.
• For sports betting, the official results announced by the relevant sports governing body will serve as the final reference for bet settlement.
• For Live Casino games, results displayed on the player's screen during a game session are final, subject to verification by the lv66 system.
• In the event of a discrepancy between a player's screen display and server records, lv66's server records will be considered the authoritative and accurate record.

7. Prohibited Activities

Users are strictly prohibited from engaging in any of the following activities on the lv66 platform:

• Registering or maintaining more than one account.
• Using automated software, bots, or scripts to access or interact with the platform.
• Any form of fraud, system manipulation, or exploitation of bugs to gain an unfair advantage.
• Money laundering or using the platform for any unlawful purpose.
• Sharing your account or granting account access to any third party.
• Disrupting or attempting to disrupt the operation of the lv66 platform, servers, or networks.
• Publishing or sending content that is offensive, threatening, or obscene through any lv66 communication channel.
• Coordinating bets between different players with the intent to guarantee wins or abuse promotions.

Any violation of the above prohibitions will result in immediate action, including account suspension or closure, forfeiture of balances and winnings, and potential legal action where fraud or financial crime is involved.

8. Account Closure

Players are free to close their lv66 account at any time by contacting the customer support team. Before closure is processed, all active wagers will be settled according to standard rules, and any eligible balance will be processed for withdrawal.

Lv66 reserves the right to suspend or close a user's account without prior notice in the following situations:

• Violation of any provision in these Terms and Conditions.
• Detection of fraud, money laundering, or other illegal activity.
• Failure to comply with an identity verification request within the specified timeframe.
• Abnormal wagering patterns indicating system exploitation or collusion between accounts.
• Instructions from the relevant authorities or regulatory bodies.

In the event of account closure due to a violation, lv66 reserves the right to withhold the account balance while an investigation is conducted. If the investigation confirms a violation, lv66 reserves the right to forfeit the entire balance, including the original deposit.

9. Liability Limits

To the extent permitted by applicable law, lv66 shall not be liable for:

• Any indirect, incidental, or consequential losses arising from use of the platform.
• Service disruptions due to system maintenance, technical failures, or circumstances beyond lv66's control.
• Losses arising from betting decisions made by the player themselves.
• Unauthorized access to a player's account resulting from the player's own negligence.
• Delays or failures in the execution of these Terms due to force majeure events such as natural disasters, war, or internet infrastructure disruptions.

Lv66's total liability to any user, under any circumstances, shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.

10. Privacy Policy & Data Protection

Lv66 takes the protection of users' personal data seriously. All information collected during the registration process and use of the platform is processed in accordance with the lv66 Privacy Policy, which forms part of these Terms.

In brief, lv66 collects and uses user data for the following purposes:

• User identity verification and eligibility (KYC process).
• Secure processing of financial transactions.
• Improving user experience and personalizing services.
• Communications related to your account, promotions, and platform updates.
• Compliance with legal and regulatory requirements.

Lv66 will not sell, rent, or disclose users' personal data to third parties without user consent, except as required by law or the relevant regulatory authorities. For more information, please refer to Privacy Policy us in full.

11. Amendment of Terms

Lv66 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Any amendments made will take effect immediately upon publication on lv66.st, unless otherwise stated.

Lv66 will endeavour to notify users of material amendments through:

• Notice displayed on the platform's home page or login page.
• Email notification to the email address registered with the user's account.
• In-app notification via the lv66 mobile app for users who have installed the application.

Continued use of the lv66 platform after any amended terms are published will be considered acceptance of and agreement to the revised terms. If you do not agree with the changes made, you have the right to close your account and stop using the platform.

12. Applicable Law & Dispute Resolution

These Terms and Conditions are governed and interpreted in accordance with the laws applicable to the operation of the lv66 platform. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation between both parties.

If a dispute cannot be resolved through negotiation within 30 days, both parties agree to refer the matter to binding arbitration in accordance with the established procedures. The arbitration decision is final and binding on both parties.

For any enquiries or complaints regarding these Terms and Conditions, please contact the lv66 customer support team, available 24 hours a day, 7 days a week through our official platform.